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Kolkata, West Bengal, India
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Frequently Asked Questions
Quick answers to common questions
How quickly do you respond to support requests?
We aim to respond to all support requests within 24 hours during business days. For urgent issues, please use our live chat feature for immediate assistance.
Is TrackEase really free to use?
Yes! Our Starter plan is completely free forever and includes 2GB storage, 5 family members, and basic support. Premium features will be available in our Pro plan.
How secure is my data with TrackEase?
We use bank-level encryption and security measures to protect your data. Your information is stored securely and we never share it with third parties without your consent.
Can I import existing records from other apps?
Currently, you can upload documents and manually enter information. We're working on import features for popular record-keeping apps. Contact us if you need help migrating your data.
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